NewSecurity Questionnaire Response Desk

Close security reviews without pulling founders and engineers into every questionnaire.

TrustDesk AI combines a done-for-you response desk, an evidence-backed answer library, exports, and a living trust center so B2B SaaS teams can answer buyer security reviews in hours instead of days.

TrustDesk AI Dashboard

ProblemWhy security reviews stall deals

Every questionnaire feels like starting from scratch.

Scattered answers, stale documentation, and manual re-work slow down deal cycles.

Deal cycles stall

Sales waits on scattered answers, while security reviews drag across Slack threads and old spreadsheets.

Evidence gets stale

Documentation exists, but the answer library and trust-center surface drift away from what was last approved.

Every questionnaire feels new

Teams keep restating the same controls instead of compounding from reusable, reviewed answers.

Operating model

The same workflow powers the service and the software. TrustDesk starts as a white-glove response desk and compounds into a reusable workspace with exports, approvals, and trust-center publishing.

1. Intake + evidence

Upload source documents, prior questionnaires, and account context into the shared workspace.

2. Grounded drafts

Draft answers against reusable content and keep a human reviewer in the approval loop.

3. Trust-center updates

Turn approved answers into public trust assets without spinning up a separate CMS.

4. Exports + delivery

Ship response artifacts back to the deal team and keep future questionnaires moving faster.

What happens in week one.

TrustDesk starts delivering value from day one. Here is what the first week looks like for a typical B2B SaaS team.

Collect your policies, prior questionnaires, and architecture context.

Seed a canonical answer library with evidence-backed reusable responses.

Process the first live questionnaire and generate the export artifact.

Publish trust-center material sourced from approved answers.

PackagesSetup, recurring coverage, and overflow

Fair, transparent pricing for every stage.

A one-time onboarding package, an ongoing monthly response-desk retainer, and larger-scale coverage for higher questionnaire volume.

Pilot start

Launch

$2,500 onboarding

One-time onboarding for evidence ingestion, answer-library seeding, and your first customer questionnaire.

  • Workspace setup and pilot-scoped onboarding
  • Answer-library seed from your source documents
  • First questionnaire intake and response package
  • Initial trust-center draft from approved material
Request Launch
Most common

Desk

From $1,500 / month

Monthly done-for-you response desk for teams that need answers out of engineering and into deals quickly.

  • 1-2 questionnaires included each month
  • Evidence-backed drafting plus human review
  • Export generation and trust-center upkeep
  • Same-day intake acknowledgement
Request Desk
High velocity

Scale

From $3,500 / month

Higher-SLA coverage for teams handling larger security review volume and ongoing trust-center management.

  • Faster turnaround for active enterprise deals
  • Larger included questionnaire volume and overflow planning
  • Dedicated trust-center publishing support
  • Operational visibility for pilot-delivery stakeholders
Request Scale
Platform capabilities

Built for B2B SaaS teams that sell to the enterprise. Everything you need to respond to security reviews, manage evidence, and maintain buyer confidence.

Response desk

White-glove questionnaire completion service backed by AI-assisted drafting and human review.

Answer library

A growing library of canonical, evidence-backed answers you can reuse across every review.

Trust center

Public-facing trust page that stays current with your latest approved answers and evidence.

Export artifacts

Generate completed questionnaires and compliance documents in the format buyers expect.

Gap tracking

Surface missing controls and evidence gaps so you can remediate before the next review cycle.

Approval workflows

Keep a human reviewer in the loop with structured approval flows for every answer.